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Privacy Policy

Last updated: 09/09/2025

At On Par Events, we are committed to protecting your privacy and ensuring your personal information is handled with care, transparency, and integrity.
This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the APPs may be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.

1. What Is Personal Information and Why Do We Collect It

‘Personal Information’ means information or an opinion that can identify you.
This may include your name, phone number, email address, postal address, and any other information relevant to our event hire and service operations.

We collect personal information when you:

  • Submit an enquiry or booking through our website;

  • Communicate with us by phone, email, or social media;

  • Participate in our events, promotions, or surveys; or

  • Interact with our team in person at events or exhibitions.

We collect your personal information to:

  • Deliver our services, including event setup and management;

  • Communicate with you regarding bookings or enquiries;

  • Process payments and manage accounts;

  • Improve our customer experience and services;

  • Send marketing communications (where consent has been given).

You can opt out of marketing communications at any time by contacting us at info@onparevents.com.au.

2. Sensitive Information

We generally do not collect sensitive information (such as health or ethnicity data).
If it is ever required, it will only be collected and used:

  • For the purpose for which it was provided;

  • For a directly related secondary purpose;

  • With your consent; or

  • Where required or authorised by law.

3. Third Parties

Where possible, we collect personal information directly from you.
However, we may receive information from third-party partners such as:

  • Event venues and corporate clients;

  • Booking platforms;

  • Marketing or promotional partners.

We take reasonable steps to ensure that all third parties comply with privacy obligations consistent with this policy.

4. Disclosure of Personal Information

We may disclose your personal information:

  • With your consent;

  • To service providers and contractors who assist in event delivery, marketing, IT, or payment processing — under strict confidentiality;

  • When required or authorised by law.

We do not sell, rent, or trade personal information to any third parties.

5. Security of Personal Information

We take appropriate physical, electronic, and managerial measures to protect your personal information from:

  • Misuse, loss, or interference;

  • Unauthorised access, modification, or disclosure.

Information may be stored securely in digital systems or locked physical files.
When personal information is no longer required, it is securely destroyed or de-identified unless retention is required for legal compliance (e.g., tax or record-keeping purposes).

6. Access and Correction

You have the right to access and correct the personal information we hold about you.
To request access or make corrections, please contact us in writing at info@onparevents.com.au.

For privacy protection, we may request proof of identity before processing your request.
We will respond within a reasonable timeframe and in accordance with applicable law.

7. Maintaining Accurate Information

We take all reasonable steps to ensure the personal information we hold is accurate and up to date.
If your details change or you believe information is incorrect, please notify us promptly so we can correct our records.

8. Cookies & Website Data

When you visit our website, we may collect certain non-identifiable information automatically through cookies or similar technologies.

What Are Cookies:
Cookies are small text files placed on your device to help improve your browsing experience, track preferences, and enhance site functionality.

How We Use Cookies:

  • To improve website performance and functionality;

  • To analyse visitor behaviour using tools such as Google Analytics;

  • To deliver relevant marketing content and advertisements.

You can control or disable cookies via your browser settings, though this may affect site functionality.

We may also use trusted third-party analytics or advertising tools, which are governed by their own privacy policies.

9. Wi-Fi & Connectivity

For certain event activations and simulator setups, a stable Wi-Fi connection is required to enable live scoring, leaderboards, and updates.
Wi-Fi can be provided as part of your hire package for an additional fee.

10. Changes to This Policy

This Privacy Policy may be reviewed and updated from time to time to reflect operational, legal, or technological changes.
The most current version will always be available on our website at www.onparevents.com.au.

11. Contact Us

For any questions, feedback, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

On Par Events
info@onparevents.com.au
https://www.onparevents.com.au
 

We take all privacy enquiries seriously and will respond promptly and professionally.

On Par Events – Precision Delivered. Experiences Perfected.

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